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Booking

Workspace reservation

Meet the right people when you need to

Operations teams need an office that works day to day. Booking lets people reserve desks, meeting rooms and parking from the floor plan, in the calendar they already use, and helps teams align their office days. Reservation analytics then show capacity against demand, so the next space decision starts from what was actually requested.

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Who is it for?

Facilities, Operations and IT teams looking to simplify how employees access and use shared workplace resources.

  • Facilities
  • Operations
  • IT

What is it for?

Challenges it solves

  • Difficulty finding and booking available desks, rooms or parking
  • Poor visibility into available workplace resources
  • Double bookings and scheduling conflicts
  • Low adoption of existing booking tools
  • Fragmented systems across different workplace resources
  • Difficulty managing access, capacity and availability
  • Limited insight into how booked resources are actually being used

When to use it

  • Introducing or expanding hybrid and flexible work
  • Moving to shared desks or activity-based working
  • Managing desks, meeting rooms, parking or other shared resources
  • Consolidating multiple workplace booking systems
  • Opening, relocating or redesigning an office
  • Improving the employee workplace experience
  • Connecting booking with Microsoft Outlook, Exchange or workplace systems
Booking in two minutes

Case study

No-shows reduced from 18% to 10% · utilization increased to 60%

Turning reservations into better space utilization

600-person hybrid organization

Challenge
Desks and meeting rooms were frequently booked but left unused, reducing availability and making office days harder to coordinate.
What we did
We combined booking activity with Occupancy sensor, IoT and observation data to compare reservations with actual space use.
Impact
No-shows dropped from 18% to 10%, while utilization increased from 52% to 60%, making approximately 120 additional bookings available each week without adding space.

Key features

  • Flexible Resource & Seat Reservations

    Book desks, rooms, parking and more at resource, unit or individual seat level.

  • In-Office Day Coordination

    See when colleagues are coming in and coordinate team attendance.

  • Smart Recommendations & Matching

    Recommend when to come in, where to sit and which spaces best fit each activity.

  • Configurable Rules & Space Assignments

    Set schedules, booking constraints, availability and assigned spaces by team or individual.

  • Microsoft & Calendar Integration

    Connect with Outlook, Exchange and Microsoft Places for workplace reservations.

  • Directory & SSO Integration

    Sync employees and teams through Microsoft Active Directory and secure sign-on.

  • Workplace Feedback

    Collect quick feedback during reservations to understand the workplace experience.

  • Usage & Booking Insights

    Track reservations, demand, usage patterns and resource performance over time.

  • Integrated Occupancy Data

    Combine bookings with Occupancy sensor, IoT or observation data to compare booked versus actual use.

FAQs

  • What is Booking?

    Booking helps employees coordinate office days and reserve workplace resources in one place.

  • What can employees book?

    Desks, individual seats, meeting rooms, parking and other configurable workplace resources.

  • Can resources be booked at different levels?

    Yes. Reservations can be configured at resource, unit or individual seat level.

  • Can booking rules be customized?

    Yes. Administrators can configure schedules, availability, booking constraints and space assignments by team or individual.

  • Can employees coordinate office days?

    Yes. Employees can see planned attendance and coordinate when colleagues and teams come into the office.

  • Does Booking recommend where to sit?

    Yes. It can recommend spaces based on activity, team proximity, capacity and equipment requirements.

  • Can Booking recommend when to come in?

    Yes. Recommendations can help employees identify the most relevant office days based on team and workplace needs.

  • Does Booking integrate with Microsoft and Google Workspace?

    Yes. Booking can integrate with Microsoft environments including Outlook, Exchange and Microsoft Places, as well as Google Workspace.

  • Does Booking support directories and SSO?

    Yes. Employee directories and secure sign-on can be integrated to synchronize users and teams.

  • What usage and booking insights are available?

    Organizations can analyze reservations, demand, usage patterns, ghost bookings, resource performance and team booking behavior.

  • Can Booking compare reservations with actual occupancy?

    Yes. Booking can combine reservation data with Occupancy sensor, IoT or observation data to compare booked versus actual use.

  • Can employees provide workplace feedback?

    Yes. Short feedback questions can be incorporated into the reservation experience.

  • What is the difference between Booking and Occupancy?

    Booking shows how people intend to use the workplace; Occupancy measures how the workplace is actually used.

See other solutions

Tell us how your office runs day to day

Booking is in the People & Place Pro plan and can also be bought on its own. It coordinates an office day and does not police one; there is no attendance register behind it. In your request, tell us which calendar environment you use. In a 45-minute conversation we discuss what Booking does for your organisation. You receive a reply within one working day and a short written summary after the conversation. Within the plan, the price follows the number of employees who completed the questionnaire (see the pricing page); bought on its own, Booking is quoted in the conversation.

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