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For workplace experience managers

See how well the workplace fits what each team needs

A satisfaction score says how people rate a floor, not whether it suits their work. Dynamics scores per team how well the workplace and the culture align with what people need. Occupancy shows how the space is actually used, and Booking keeps the picture current between two measurements. Together they tell a floor nobody needs from a floor that does not fit.

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From an avoided floor to a workplace that fits the work

Where you are

A floor people avoid, or a change that landed badly

  • Satisfaction scores that do not say why
  • Teams with different needs on one standard floor
  • Requests to real estate and HR without evidence

How the solutions work together

  1. DynamicsAnalyzeWorkspace and culture alignment per team: how well the place and the way of working fit what people need. Never per person.
  2. OccupancyAnalyzeHow the space is used, per space and per hour, with observation, sensors or Wi-Fi chosen per building.
  3. BookingManageTeams coordinate their office days; with Occupancy added, booked next to used per space type.

What can happen

A workplace that fits the teams in it

  • Alignment gaps located per team and per space type
  • Requests to real estate and HR backed by scores
  • Changes employees can see follow from what they said

Measure again with Dynamics and Occupancy, and see whether alignment moved.

Sound familiar?

What gets in your way

  • Satisfaction scores that say how people feel, not what they need
  • Teams with different needs on one standard floor
  • Requests to real estate and HR without evidence
  • Employees who avoid the office, and nobody knows why
  • Workplace changes employees never hear back about

When it comes up

  • Office attendance below what leadership expects
  • A redesign or new floor in the pipeline
  • A new hybrid policy being introduced
  • Feedback or complaints about the workplace
  • A wellbeing or employee experience programme starting

Three outcomes for workplace experience

Alignment scores per team

Dynamics measures workspace alignment, how well the physical environment supports what each team needs, and culture alignment, the culture a team experiences next to the one the organisation wants. Results are per team and location, for groups of at least five, never per person.

Need next to use

Occupancy shows what happens in the space, per hour and, with observation studies, per activity. Set next to the alignment scores, it shows whether a floor is empty because nobody needs it or because it does not fit the work.

A picture that stays current

Booking helps teams align their office days. With Occupancy measurements added, it sets booked next to used per space type, so a change in demand shows between two measurements.

How it runs, from your seat

  1. A floor people avoid, a policy that landed badly

    Attendance is down, a floor is dead on paper and unpleasant in person, or a mandate has produced a quiet revolt. You are usually already in the conversation; what you lack is the number that gets it taken seriously.

  2. Prove there is a problem before you are asked to solve it

    A quick scan against the benchmark puts your organisation next to comparable ones. A comparative figure ends the is-it-really-that-bad conversation faster than a proposal does, and it is the cheapest step in the chain.

  3. Score alignment instead of satisfaction

    Dynamics replaces the survey you would have written. Each team's workplace profiles show how well the space, the culture and the schedule fit how they work, including the sound, light, enclosure and flexibility needs that decide whether a neurodivergent colleague can work in the office at all. By team and location, never by person.

  4. Set the alignment scores next to measured use

    Occupancy shows what actually happens in the space, by hour, and with observation studies by activity. Low alignment on a busy floor and low alignment on an empty one are different problems, and they get different budgets.

  5. Give people something back

    Passport returns each participant a personal workplace guide: which space suits which task, what conditions they work well in. You asked, and the plan visibly follows from what they said. That is most of the change management, and it is why the second measurement gets answered.

  6. Measure again, on the same instruments

    A workplace measured twice is a strategy; measured once it is a report. In between, Booking keeps office days coordinated and, with Occupancy added, shows booked next to used, so you hear about the cold floor before the next study.

Products that fit workplace experience

What other organisations found

  • 500-person professional services firm

    Dynamics

    Turnover reduced from 18% to 15% · ~$900K potential annual value

    Understanding what was driving employee turnover

    Challenge
    Turnover had reached 18%, but leadership could not determine whether culture, the workplace or hybrid working was driving employees to leave.
    What we found
    The analysis uncovered issues around autonomy, comfort, privacy, hybrid coordination, meeting spaces and the experience of newer employees.
    Impact
    Addressing the highest-impact issues reduced turnover to 15%, significantly lowering replacement costs while improving the employee experience.

  • 1,200-person technology company

    Occupancy

    ~$1.2M in annual expansion costs avoided

    Proving the existing workplace had enough capacity

    Challenge
    The company was preparing to lease additional office space to support future growth.
    What we found
    Occupancy data showed how much of the existing workplace was actually being used and revealed sufficient spare capacity to accommodate the projected workforce.
    Impact
    The organization avoided the planned expansion, saving approximately $1.2M per year in additional real estate costs.

  • 600-person hybrid organization

    Booking

    No-shows reduced from 18% to 10% · utilization increased to 60%

    Turning reservations into better space utilization

    Challenge
    Desks and meeting rooms were frequently booked but left unused, reducing availability and making office days harder to coordinate.
    What we did
    We combined booking activity with Occupancy sensor, IoT and observation data to compare reservations with actual space use.
    Impact
    No-shows dropped from 18% to 10%, while utilization increased from 52% to 60%, making approximately 120 additional bookings available each week without adding space.

Go deeper

Discuss your floor

A conversation of 45 minutes. You get a reply within one working day and a short written summary afterwards. Describe in your request the floor or the teams and what you already know about its use.

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